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Job summary

Location:
Fort Washington, PA, United States, North America
Career Level:
Mid Career (2+ years of experience)
Education:
Bachelor's Degree
Job type:
Full time
Positions:
1
Salary:
Negotiable

Enrollment Specialist

About this job

The Enrollment Specialist is primarily responsible for conducting electronic fingerprinting functions according to the commercial, state or federal client’s program requirements. This is an entry-level role that introduces the employee to various background screening processes, including the operation of various fingerprinting equipment and navigating through specialized computer software databases. This role interfaces with our clients and their applicants for daily processing, requiring good client –focus and problem-solving skills. Attention to detail is critical to the success of this role.

General Qualifications
• Ability to deal with sensitive and confidential matters with the highest degree of integrity.  Capacity to display sound judgment, and to work urgently, discreetly, thoroughly, and objectively on matters of extreme confidentiality.
• Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others.
• Must be able to interact with a diverse population across all socioeconomic levels.
• Previous experience with report writing preferred.
• Must possess strong customer service skills, good typing skills and be proficient with computers and conducting web-based investigations.
• Must demonstrate a strong ability to multi-task, prioritize, organize and analyze facts, and author comprehensive and concise case notes.
• Must be proficient in Microsoft Office
• Previous experience processing credentials preferred



Duties

• Promptly greet applicants and guests
• Facilitate applicant processing
• Perform accurate data entry
• Perform basic maintenance and troubleshoot issues with fingerprinting equipment, including computer hardware and software
• Obtain successful applicant fingerprint images and capture biometric information to meet or exceed program standards
• Travel to client locations to conduct mobile fingerprint collection
• Verify applicant identity and scan required documents into database system
• Adhere to all company and departmental employment policies
• Perform various administrative duties such as, but not limited to: time keeping and daily activity reporting

If you wish to be part of a growth-oriented company, that places people first, then email your resume, cover letter and salary requirements to: info@firstcontacthr.com


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