You Ask, We Answer

First Contact HR staff answers common questions we get on background checks, drug testing and other HR industry practices. Got a question? Ask us at info@FirstContactHR.com

Question #7: What is a Chain of Custody and why is it Important?

This is the detailed documentation of the drug screening process, which accounts for the integrity of each step of the procedure, by tracking the handling and storage of the specimen from collection to disposal.

This multi-part medical document, with assigned barcode numbers, facilitates the process and documents by whom, when and for what purpose the specimen was handled. Clinical labs will not proceed with a drug screen if they recognize the chain of custody has been broken. With a fully executed Chain of Custody, the drug screen result is completely and legally defensible.

For more questions and answers, visit www.FirstContactHR.com and just Ask!

 

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Cruise Ship Captain Facing Manslaughter Charges, Steered Ship Off Course

The Costa Concordia, after the cruise ship ran aground and keeled over off the Isola del Giglio. January 14, 2012. Photo: AFP

The Costa Concordia, a luxury cruise ship sailing across the Mediterranean Sea, ran aground just off Italy’s western coast January 14, 2012 and tipped over, leaving 11 dead and 21 still missing as of Wednesday.

News of this incident has left the rest of the world to question how this devastating event occurred and who is to blame. At the forefront of the investigation and a media whirlwind is the stricken ship’s 52-year-old captain, Francesco Schettino. Currently under house arrest, Schettino is facing criminal charges for allegedly steering the Costa Concordia off course and then abandoning ship once the vessel struck land.

Prosecutors suspect Schettino deliberately went of course, endangering the lives of passengers and crew on board, but now are left to wonder about the cruise line’s hiring process. Costa Cruises, recognizes that Schettino may be the one at fault, stating on its website, “While the investigation is ongoing, preliminary indications are that there may have been significant human error on the part of the ship’s master, Captain Francesco Schettino, which resulted in these grave consequences.”

Who does the hiring for these ships? What are the policies and procedures put in place to make sure only the best captains are hired? These questions are still pending answers as an investigation is underway, however Maritime Lawyer, Jack Hickey observes that “[you] want to screen out the risk-takers, [you] want to screen out the ‘hot-doggers,’ [you] want to screen out the people who are not willing to take responsibility.” Some background screening companies can provide industry-specific skills, knowledge and aptitude testing, which can measure requirements for certain jobs.

When the Costa Concordia was launched in 2006, Schettino was described as a favorite with the ship’s passengers, especially its women. Viewed as a debonair, yet a risk taker, its not surprising that all evidence points blame on the ship’s captain for responsibility for the accidents.

In the wake of the accident, Italian Coast Guard Captain, Gregorio De Falco said to Schettino in firm words, “Go to the bow. Climb up the emergency ladder and you co-ordinate the evacuation.” He continues, “You must tell us how many people, children, women and passengers there are and the exact number of each category.”

Schettino ignored policies dealing with emergency situations (leaving passengers being is regarded as the “first law of the sea”) and orders from Port Authority to go back to the ship to coordinate operations. As a result of the captain’s poor choices, a reported $450 Million luxury cruise ship is destroyed, a company’s reputation is tarnished and more importantly, life is lost.

 

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Pepsi Beverages pays $3.1M to Settle Discrimination Charges

PepsiCo Inc.’s bottling unit, Pepsi Beverages, has agreed to settle federal racial-discrimination charges as well as pledged to provide job training and new roles, according to the U.S. Equal Employment Opportunity Commission.

PepsiCo Inc. provided a statement that said the EEOC did not find any intentional discrimination. However, the company’s former criminal background check policy disproportionately barred approximately 300 black job applicants from employment. The EEOC, which enforces employment discrimination laws, said in a release that based on an investigation, “found reasonable cause to believe” that PepsiCo Inc.’s former criminal background check policy discriminated against black people.

The former policy and practice exercised by the company used the checks to screen out job applicants who had arrest records – even if they were never convicted of a crime. The policy resulted in limiting job opportunities for minorities, who statistically have higher arrest rates than whites.

The monetary settlement is being allocated in part to the claims process but primarily to division amongst black applicants for new positions at Pepsi. The company has also agreed to submit regular reports to the EEOC on its hiring process and offer anti-discrimination training to hiring managers.

Read EEOC press release: http://www.eeoc.gov/eeoc/newsroom/release/1-11-12a.cfm

 

HR Professional Opinion:

(The comments below are part of First Contact HR’s opinion column where we offer the writer’s opinion on this post’s specific topic and thus should not be taken as legal advice.)

While it is unfortunate, PepsiCo Inc. was faced with claims of discrimination; it is commendable that the company has recognized its discriminatory policy and is taking steps towards creating a more diverse work environment. In the case of hiring, the EEOC clearly states: “There is no Federal law that clearly prohibits an employer from asking about arrest and conviction records. However, using such records as an absolute measure to prevent an individual from being hired could limit the employment opportunities of some protected groups and thus cannot be used in this way.”

Pepsi overlooked this guideline, which could have been avoided had their HR department worked with a background screening company that could make sure their screening policies were aligned with the EEOC guidelines. Pepsi’s former policy not only limited employment opportunities for minorities by considering arrest records as a component of background screening, it also failed to take into consideration the applicant’s arrest as it related to the specific job.

First Contact HR advises its clients to only consider criminal conviction records that are job related before taking any adverse action against job candidates. Further, First Contact HR recommends employers always exercise good judgment and proposes the following ten (10) criteria for employers to consider when criminal record hits are discovered in background screening reports:

  1. The nature, extent and seriousness of the conduct /conviction;
  2. The circumstances surrounding the conduct;
  3. The frequency of the conduct;
  4. How recently the conduct occurred;
  5. The individual’s age and maturity at the time of the conduct;
  6. The presence or absence of rehabilitation and other pertinent behavior changes;
  7. The potential for pressure, coercion, exploitation, or duress;
  8. The likelihood of continuation of the conduct;
  9. How, and if, the conduct bears upon potential job responsibilities; and
  10. The individual’s employment history before and after the conduct.

 

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Tennessee wants to Drug Test Welfare Recipients, why not Lawmakers?

In response to a bill that would require welfare recipients in Nashville, TN to take a drug test, some lawmakers want to add politicians to the mix and submit them as well. What seems like a fair way to balance the scale could turn out to be an expensive response since drug tests (resulting in negative outcomes) are paid for by tax payers.

Those individuals with positive results (guilty of using drugs) will be held responsible for the cost of the drug test. Welfare recipients who test positive will lose their benefits.

Video by WVLT-TV:

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You Ask, We Answer

First Contact HR staff answers common questions we get on background checks, drug testing and other HR industry practices. Got a question? Ask us at info@FirstContactHR.com

Question #6: How long do drugs stay in an individual’s system?

Drugs do not typically remain in the body for very long. Often no more than 24 – 72 hours, depending on the frequency of use and the individual’s body functions. Marijuana is the exception, staying sometimes from several days to several weeks, again depending on the circumstances. However, through hair analysis, drugs are detectable up to 90 days after drug use.

For more questions and answers, visit www.FirstContactHR.com and just Ask!

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